Privacy Policy

Privacy Policy

Acceptance of these Terms of Use

Sackcloth & Ashes LLC ("Company," "we," or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you, either directly through our website at (our "Website"), or on or through our service provider platform, Shopify, which enables our website’s functionality. This Policy also describes our practices for collecting, using, maintaining, protecting and disclosing that information.


This policy applies to information we collect:

On this Website or through Shopify. 

In e-mail, text, and other electronic exchanges between you and this Website.


It does not apply to information collected by:

Use offline or through any other means, including on any other website operated by Sackcloth & Ashes LLC or any third party (including our affiliates and subsidiaries); 


Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from, or on, the Website. 


Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your only choice is to refrain from using our Website. By accessing or using this Website, you agree to this Policy. This Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be your acceptance of those changes, so please check the Policy periodically for updates.


Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under the age of 13 may provide any personal information to, or on, the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website, or on or through any of its features/functionality, make any purchases through the Website, use any of the interactive or public comment features that may be available on this Website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. 


If you believe we might have any information from or about a child under 13, please contact us at


Types of Information We Collect

We collect several types of information from and about users of our Website, including information:

By which you may be personally identified, such as your first and last name, e-mail address, home or postal address, date of birth, and telephone number ("Personal Information");

About your Internet connection, screen resolution, browser type, the equipment you use to access our Website, and usage details.


Information You Provide to Us:

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. 

This includes information provided at the time of purchase, subscribing to our newsletter or marketing emails, or requesting further assistance. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website. 


Records and copies of your correspondence (including e-mail addresses), if you contact us. Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website. 


Your search queries on the Website to the extent that you disclose to us any personal information of another individual, we assume that you have obtained such individual’s consent for the disclosure of such personal information as well as the processing of the same in accordance with the terms of this Policy.


Information We Collect Through Automatic Data Collection Technologies:

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including: 


Details of your visits to our Website, including traffic data, location data, logs and other communication data, and the resources that you access and use on the Website.Information about your computer and Internet connection, including your IP address, operating system and browser type. 


We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.“Do Not Track” is a preference you can set in your browser to let websites you visit know that you do not want them collecting certain information about you. We do not currently respond to, or honor, Do Not Track signals or requests from your browser. 


The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.

Store information about your preferences, allowing us to customize our Website according to your individual interests.

Speed up your searches.

Recognize you when you return to our Website. 


The technologies we use for this automatic data collection may include: 


Cookies (or browser cookies).
A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 


Web Beacons.
Pages of our Website [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or [opened an e-mail] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).


Third-party Use of Cookies and Other Tracking Technologies:

Some content or applications on the Website are served by third parties, including Shopify. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you use our website. 


The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. 


How We Use Your Information 


We use information that we collect about you or that you provide to us, including any personal information: 


To present our Website and its contents to you. 

To process your orders. 

To provide you with information, products, or services that you request from us. 

To provide you with notices about your account or newsletter subscription, including expiration and renewal notices. 

To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. 

To notify you about changes to our Website or any products or services we offer or provide though it.In any other way we may describe when you provide the information. 

To fulfill any other purpose for which you provide it.For any other purpose with your consent. 


 We may also use your information to contact you about our own and third parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please uncheck the relevant box located on the form on which we collect your data (the order form/registration form). 


How We Disclose Your Information 


We will not disclose your personal information other than as described below. 


We may disclose aggregated, anonymized, and/or non-identifying information about our users without restriction. We may disclose personal information that we collect or that you provide: 


To our subsidiaries and affiliates. 

To contractors, service providers and other third parties we use to support our business. 

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our 


Website users is among the assets transferred.To fulfill the purpose for which you provide it.For any other purpose disclosed by us when you provide the information. 


With your consent.We may also disclose your personal information: 


To comply with any court order, law or legal process, including to respond to any government or regulatory request. 

To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes. 


If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Sackcloth & Ashes LLC, our customers, or others. This may include exchanging information with other companies, organizations, and law enforcement for the purposes of fraud protection and credit risk reduction.Your Choices About How We Use and Disclose Your InformationWe strive to provide you with choices regarding the personal information you provide to us. 


The following mechanisms should help to provide you with control over your information: 


Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. 


Promotional Newsletter from the Company. 


If you do not wish to have your e-mail address used by the Company to promote our own or third parties' products or services, you can opt-out by unchecking the relevant box located on the form on which we collect your data, or at any other time emailing us. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.


Accessing and Correcting Your Information:

You can review and change your personal information by logging into the Website and visiting your account profile page. 


You may also send an e-mail to to request access to, correct or delete any personal information that you have provided to us. 


We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.Your California Privacy RightsCalifornia Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. 


To make such a request, please send an e-mail to 


 Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. We limit employee access to our servers to ensure that your information is not viewable by any unauthorized parties. Additionally, we will not view your personal information unless it is necessary to complete your transaction, we receive your prior permission, or unless required to by law. 


All payment transactions are encrypted using SSL technology. We use PayPal as a payment gateway, so we do not have access to your credit card details. The safety and security of your information also depends on you. 


Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. 


Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.


Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.


Notice to Users from the European Economic Area (“EEA”) 

If you are visiting and using the Services from the European Economic Area (“EEA”), please be aware that you are sending information (including personal data) to the United States where our and Shopify’s servers are located. Our staff operating outside the EEA may process this information. The information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how we store it. These countries (including the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage and use of your personal data will at all times continue to be governed by this Privacy Policy.




Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes. 


Contact Information 

To ask questions or comment about this privacy policy and our privacy practices, contact us at: