Using your business email which corresponds to the Company you sign up with greatly assists our verification process! Additionally, if your company is in a Promotional Agreement with us, it helps ensure your purchase is shipped in your company customized packaging.

The below shipping times are true unless otherwise stated in the product description for backorders or pre-release sales: Standard Free Shipping • Orders placed will be processed for shipment within 1-3 business days • Once processed and shipped, our standard free shipping delivers in 3-5 business days in the contiguous United States Expedited FedEx 2-day Shipping • For orders placed with Express Shipping selected before 12pm Monday-Friday will be processed and shipped the same day • Orders placed after 12pm will ship the following business day

Contact us for more information about our Promotional Agreement customization!

Contact us! We can make sure it went through and send you the confirmation you need.

When viewing your cart, you'll see a box next to each product in your cart that says "Add a free gift note". Check this box and add your note in the drop-down box. Add your name as you would like it to appear at the end of your message.

Rest assured! We never include receipts in our shipments, ensuring your gift is ready to go without any worries.

Sackcloth & Ashes means “mourning” and “repentance.” For us, it symbolizes our mourning over the homeless population and repentance by contributing to people in need.